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Accessibility

Accessibility

Did you notice an accessibility issue in our digital service?

Please let us know, and we will do our best to address the issue. Contact us via email: tuki@localhub.fi


Accessibility Status of the Digital Service

The service partially complies with the level AA requirements of the Web Content Accessibility Guidelines (WCAG) 2.1. Non-compliances and applicable exceptions to the requirements are listed below.

This statement is based on an assessment conducted by external expert organizations and accessibility tools to determine whether the website meets the requirements of the Act on the Provision of Digital Services 306/2019. Additionally, the service provider continuously evaluates and improves accessibility.

Non-accessible Content

The website does not comply with the requirements in the aspects listed below. Newly identified accessibility issues will be addressed as they arise.

  • The text alternatives for images are sometimes unclear or may not be available in all languages of the site. There may be images on the website that have no text alternatives at all.
  • There are images containing text on the pages with short or empty alt texts that do not convey all the information included in the image.
  • The website contains embedded maps that have not been developed to be accessible, as the applicable law (Act on the Provision of Digital Services 306/2019) does not cover map services.

Supervisory Authority

If you notice accessibility issues on the website, please provide feedback to us, the website administrator, first. It may take up to 14 days to receive a response. If you are not satisfied with the response you receive or do not receive any response at all within two weeks, you can file a complaint with the Regional State Administrative Agency for Southern Finland. The website of the Regional State Administrative Agency for Southern Finland provides detailed information on how to make a notification and how the matter will be processed.

Contact details for Regional State Administrative Agency for Southern Finland

Accessibility Monitoring Unit

www.webaccessibility.fi

saavutettavuus@avi.fi

Switchboard +358 295 016 000